Last Updated: March 2025
Introduction
Welcome to Broadstairs Botanicals CIC ("we," "our," or "us"). We are a Community Interest Company dedicated to creating high-quality botanical products. This Privacy Policy explains how we collect, use, and protect information that we gather through our website.
Information We Collect
Contact Form Information
When you use our "Contact Us" form, we collect:
- Your name
- Email address
- Any message content you provide
We do not collect any other personal data through our website. We do not use cookies for tracking purposes, though we may use essential cookies to ensure the website functions properly.
How We Use Your Information
Information provided through our contact form is used solely for:
- Responding to your inquiries
- Providing information about our products and services
- Improving our website and customer service
Data Storage and Security
We take reasonable measures to protect your personal information from unauthorized access or disclosure. Your contact information is stored securely and is only accessible to team members who need it to respond to your inquiries.
Third-Party Services
Our website does not include third-party analytics, advertising services, or social media plugins that collect user data.
Data Retention
We retain your contact information only for as long as necessary to fulfill the purposes for which it was collected, including responding to your inquiry and any follow-up questions.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of your personal information
- Request deletion of your personal information
- Object to our processing of your personal information
- Request restriction of processing your personal information
- Request transfer of your personal information
To exercise any of these rights, please contact us using the details provided below.
Children's Privacy
Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Broadstairs Botanicals CIC
Pierremont Avenue
Broadstairs
CT10 1NT
As a Community Interest Company, we are committed to transparency and responsible data practices that support our social mission.